Privacy Policy

1. Information We Collect

We collect and process the following information when you use our services:

  • Basic account information (name, contact details)
  • Device information (MAC address, device type)
  • Usage data (connection time, data usage)
  • Payment information (transaction records)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our WiFi service
  • To process your payments and voucher purchases
  • To communicate with you about service updates
  • To comply with legal obligations
  • To improve our services and user experience

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal obligations.

5. Your Rights

You have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing of your data

6. Third-Party Services

We may use third-party services for payment processing and network management. These services have their own privacy policies and we encourage you to review them.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze service usage. You can control cookie settings through your browser preferences.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through our website or direct communication.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Head Office: Ejisu - AE-0000-1515
  • Phone: 0542061734

Last updated: 7/1/2025