Terms of Service

1. Acceptance of Terms

By accessing and using Orbitell's WiFi services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Orbitell provides WiFi internet access services through prepaid vouchers. Our service is available in specific locations and is subject to network coverage and technical limitations.

3. User Responsibilities

• You must use the service in compliance with all applicable laws and regulations
• One voucher is valid for one device only
• You are responsible for maintaining the confidentiality of your voucher codes
• You agree not to resell or redistribute our services

4. Service Limitations

We strive to provide continuous and high-quality service, but we do not guarantee uninterrupted service. Service quality may vary based on location, network congestion, and other factors.

5. Fair Usage Policy

While our plans offer unlimited access, we implement fair usage policies to ensure optimal service for all users. Excessive usage that impacts network performance may result in temporary speed restrictions.

6. Payment and Refunds

All purchases are final. Refunds are only provided in exceptional circumstances and will be handled on a case-by-case basis. Unused voucher time cannot be refunded or transferred.

7. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will make reasonable efforts to notify users of significant changes.

8. Limitation of Liability

Orbitell is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

9. Contact Information

For any questions regarding these terms, please contact us at our head office in Ejisu - AE-0000-1515 or call us at 0542061734.